ANY QUESTIONS?

Answers to our most common inquiries can be found below!
Otherwise, dive into our contact form at the bottom of the page.

 

Oven Cooking Directions:

  1. Preheat oven to 425°F.
  2. Place frozen fish fillets on baking sheet.
  3. Bake fillets for 30-32 minutes. *Flip fillets after 15 minutes.

Air Fryer** Cooking Directions:

  1. Place two frozen fish fillets in the air fryer basket.
  2. Fry fillets at 370° for 18-20 minutes. *Flip fillets at 10 minutes.

*FULLY COOK FISH TO AN INTERNAL TEMPERATURE OF 145°F OR HIGHER.

**Air fryers can have varying operation methods and wattages. Please consider your appliance when following these instructions. Oil is not needed. If cooking more than two fillets oven directions are recommended.

We do not recommend microwaving our fish.

Click here for a PDF of our cooking directions.

Our manufacturing facility currently processes gluten(wheat), milk, and shrimp ingredients. These allergens are managed through supplier controls, segregation of ingredients, production run scheduling, equipment cleaning, and our allergen testing program to avoid cross-contact. Here is more info on each:

  • Supplier controls – We vet each ingredient supplier to ensure the ingredients are made according to our quality and safety standards. This includes requiring Certificates of Analysis (COAs) from all of our ingredient suppliers to ensure they meet our allergen standards.
  • Segregating of ingredients – The ingredients that go into our products are specially labeled and segregated from other ingredients. These controls bring awareness and physical separation to avoid allergen cross-contact due to ingredient handling.
  • Production scheduling & equipment cleaning
    • Gluten-free and milk-free items are made first in the production scheduling. Prior to the production run equipment is cleaned and sanitized using allergen removal cleaning procedures. We then test our cleaned equipment for the presence of gluten and milk to ensure no cross-contact.
    • Prior to any HLS production run, equipment is cleaned and sanitized using allergen removal cleaning procedures. We test our cleaned equipment for the presence of gluten, milk, and shrimp to ensure no cross-contact.
    • Testing program – We used finished product testing to verify the efficacy of our allergen control program and sanitation procedures. If we were to detect the presence of non-stated allergens in the finished product, we would throw that batch away.

All incoming ingredients and finished products are tested for allergens claimed on the packaging. Gluten is tested to confirm levels below 10 ppm, which is the level determined by GFCO (Gluten Free Certification Company) to claim gluten-free. This level is lower than the 20 ppm required by the FDA to claim gluten-free.

Because there are no FDA regulations confirming levels of milk and egg to claim free-from, we test to the limit of quantification of the test method. We do not test for soy or peanuts as those ingredients are not present in our manufacturing facility. Lastly, we swab equipment for the presence of gluten, milk, and shrimp.

Our HLS products are not made with any soy and soy (except for highly refined soybean oil) is not present in our manufacturing facility. We only work with trusted ingredient suppliers who have strict allergen controls and HACCP (Hazard Analysis and Critical Control Points) plans in place. However, because we do not currently test for soy, we do not claim "free from" on our packaging or website.

Our HLS products are not made with any peanuts and peanuts are not present in our manufacturing facility. We only work with trusted ingredient suppliers who have strict allergen controls and HACCP (Hazard Analysis and Critical Control Points) plans in place. However, because we do not currently test for peanuts, we do not claim "free from" on our packaging or website.

Our HLS products are not made with any tree-nuts; however, coconut is present in our manufacturing facility and is used on shared equipment. We have HACCP (Hazard Analysis and Critical Control Points) plans in place to control this allergen. However, we do not currently test for coconut thus we do not claim "free from" on our packaging or website.

Our HLS products are not made with any crustaceans; however, shrimp is present in our manufacturing facility and is used on shared equipment. We have HACCP (Hazard Analysis and Critical Control Points) plans in place to control this allergen. However, we do not currently test for shrimp thus we do not claim "free from" on our packaging or website.

All items are certified Gluten Free by Gluten Free Certification Organization (GFCO). The certified items will carry the GFCO logo on the front of the package (see below for logo). These items are tested each production shift and are below 10 ppm gluten.
GFCO Logo

In addition, we do have rigorous allergen control processes in place that include supplier controls, segregation of ingredients, production run scheduling, equipment cleaning, and gluten testing to avoid cross-contact to confirm items are gluten-free.

The spices used in each item are listed on our product page. The natural flavors are proprietary blends, but do not contain any allergens

The maltodextrin in the Everything Crusted Cod is from corn.

The yeast extract in the Everything Crusted Cod item is grown on sugar beets.

Hook Line and Savor's Everything Crusted Cod is now available only at Sam’s Club stores nationwide. Follow us @hooklineandsavor on social media for the latest news about availability and weigh in on new products and ideas.

Reach out and let us know where you’d like to catch Hook Line and Savor next.

The cod that is used in Hook Line and Savor products is primarily caught in the North Atlantic.

All the fish in our products is caught from fisheries with credible third-party sustainability certifications, such as the Marine Stewardship Council.

All the fish in Hook Line and Savor products is caught from fisheries with credible third-party certifications, such as the Marine Stewardship Council (MSC).

The Marine Stewardship Council (https://www.msc.org/) is the world’s leading certification organization and eco-labeling program for wild-caught seafood. MSC-certified fisheries must meet stringent standards for sustainable fish stocks, minimized environmental impact, and effective management, including meeting all local, national, and international laws.

The fish should NOT be cooked in a microwave.

Please follow the cooking directions on the package.

Oven Cooking Directions:

  1. Preheat oven to 425°F.
  2. Place frozen fish fillets on baking sheet.
  3. Bake fillets for 30-32 minutes. *Flip fillets after 15 minutes.

Air Fryer** Cooking Directions:

  1. Place two frozen fish fillets in the air fryer basket.
  2. Fry fillets at 370° for 18-20 minutes. *Flip fillets at 10 minutes.

*FULLY COOK FISH TO AN INTERNAL TEMPERATURE OF 145°F OR HIGHER.

**Air fryers can have varying operation methods and wattages. Please consider your appliance when following these instructions. Oil is not needed. If cooking more than two fillets oven directions are recommended.

All items that have been certified through the Non-GMO Project will have the logo on the front of package as below.

Non-GMO Project verification stamp

The fillet shape of our items can differ from the picture on the package and between packages, because they are cut from the whole fish based on the weight of the fillet not shape.

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We're available to answer your questions Monday through Friday 9:00 AM to 6:30 PM EST.

 

SUPPORT TEAM HOURS:
MONDAY - FRIDAY:
9:00 AM to 6:30 PM EST